Frequently Asked Questions

BIG 3 Critical Illness Insurance Questions

If you’re an 18 to 60-year-old Filipino or legal resident for at least 6 months, and in good health, you can buy this product. Good health means you agree with the three simple health declarations stated in the application form.

covers you against diagnosis of any of the covered 3 critical illnesses, which are cancer, stroke, and heart attack.

You can find the medical definitions of each of the covered critical illnesses in the .

There are a few situations where benefit is not given.

You can't claim for critical illness benefits if the condition or symptom arose during the 1 year no-claim period for thyroid cancer or 90-day no-claim period for other critical illnesses, or if the critical illness was due to a pre-existing condition.

The definitions of these exclusions can be found in your .

It’s a condition which presented signs or symptoms before the policy was issued. The insured person may or may not know the presence of such condition.

Coverage is for 1 year, and is renewable until age 79.

You can pay your initial premium thru FWD's online shop using debit card, credit card, or up to ₱10,000 for GCash. Succeeding payments can be set up or done thru these .

The insurance coverage starts on the effective date shown on the policy data page in your contract.

Yes. You'll receive 1-year unlimited medical consults with licensed general physicians and family doctors at nationwide. You can access your reward via .

Contact our 24/7 Customer Connect at +632 8888 8388, CustomerConnect.ph@fwd.com, or Live Chat, available in and our mobile app, .